Frequently Asked Questions

Can I have my order expedited?

Since we handcraft each order just for you, we try to maintain a 3-5 business day fulfillment period. If you need to have your order expedited, please email us prior to placing your order. Extra charges will apply

I ordered the wrong scent

If your order has not yet been prepared, we’d be more than happy to make the scent change for you. Please call, text or email us with your order number and the desired scent. You will receive a confirmation email with the change

How do I store my products?

Non-edible Whipped Body Butters can be stored tightly sealed for up to six months; Edible Whipped Body Butters are /oil based and should be refrigerated for up to three months to ensure they maintain their solid state; Sugar Scrubs should be stored tightly sealed for up to six months- if the scrub dries out you may add your choice of carrier oil (Olive, Coconut, Sweet Almond, etc) 2 ounce scrubs - 1/4 teaspoon, 4 ounce - 1/2 teaspoon, 6 ounce- 3/4 teaspoon.

We do not use added preservatives, please avoid getting water into your Body Butter as this can cause the product to spoil

Do you offer wholesale pricing?

We sure do! Email wholesale@releasebykaran.com Please note a wholesale agreement will be provided

Are you available for vendor opportunities?

Absolutely! Please email your event details including vendor cost and details to vendor@releasebykaran.com

Is there a place I can come to smell the scents prior to ordering?

We are an E-Commerce business and do not have a store front location. Please feel free to reach out to us if you have any questions about any of the scents we offer, or visit us at one of our Pop-Up Shops!